Professional Services

Intellectual Capacity
Towards the diner

Our BU is the reference point for companies looking for specialized skills to transform their IT needs into concrete and effective solutions. We provide our expertise to support companies in the management and evolution of their infrastructures.

Solution

IT services with operational, on-site and remote control

With a team of highly specialized professionals, we offer a wide range of solutions to support companies and organizations in the implementation, management and optimization of information technologies in multiple IT areas. We provide skills and experience to accompany our customers in achieving their business objectives, providing tailor-made solutions and a high quality service, oriented to growth and innovation.

Project

Your Technical Advisor just a click away

Trust our Professional Services to manage every phase of the project with competence and precision. Find out how we can help you achieve your goals.

Solutions on measure, certified teams.

Not a simple outsourcing, but a strategic partnership. Each of our interventions is tailor-made: we analyze your needs and define methods, metrics and objectives together.

Infrastructure Areas

We design, implement and manage scalable and secure IT infrastructures. We offer support on networks, systems, backup and performance, ensuring business continuity and data protection. A complete service for building and maintaining reliable architectures ready to evolve.

Custom Support

We design tailor-made solutions to meet the specific needs of each company. From strategic consulting to application development, we offer technical support, training, monitoring and continuous optimization to ensure concrete and lasting results.

Project Management

We manage technological projects with certified PMP professionals, ensuring compliance with time, budget and quality. We offer strategic planning, risk management, resource optimization, and effective communication to ensure success and continuous control of activities.

On-site skills

We provide technical assistance directly at the customer's headquarters, with installation, configuration, preventive maintenance and quick problem resolution. We offer immediate support, user training and emergency management to ensure business continuity and efficiency.

Advantages for your company

Guaranteed reliability

Certified and constantly updated staff, to offer solid technical skills and interventions that always meet expectations.

Operational security

Fast interventions in case of critical failures, effective backup and recovery management to ensure continuity and data protection.

Extended coverage

Services active throughout the national and international territory, to support companies wherever they operate.

Tailor-made approach

Customized solutions and support oriented to the real needs of the customer, with a continuous focus on objectives and results.

Operational efficiency

Resource optimization, strategic planning and proactive project management to reduce risks and improve performance.

Questions?

Find answers to the most common questions about our Professional Services.

What on-site support services do you offer?

We offer personalized on-site support to help companies manage and coordinate their projects directly at their offices. This includes assistance with planning, monitoring activities, managing resources, and resolving any operational issues.

How would you organize an on site support and PDL assistance service?

We start from the analysis of the customer's needs to define a tailor-made plan with dedicated resources and operating procedures. We use ticketing and monitoring systems to ensure traceability and timeliness, providing maintenance, user training and constant updates for effective and continuous support.

How do you manage the installation and updating of PDLs at the customer's premises?

We manage the installation and updates of software distribution platforms following standardized and secure procedures. We use automation tools to minimize downtime and ensure that all versions are up to date and comply with corporate security policies. In addition, we carry out preliminary tests before deployment and provide post-installation support to resolve any issues.

What does your project management consultancy consist of?

Our project management consultancy includes the analysis of customer needs, the definition of project plans, the management of deadlines and budgets, and support in coordinating activities to ensure the success of the project.

How do you manage changes and change requests during an IT project?

We adopt a structured change management process, which involves evaluating the impact of changes, approval by stakeholders and updating the schedule. This allows us to integrate requests in a controlled manner, minimizing risks and ensuring project continuity.

How do you ensure that IT projects meet deadlines and budgets?

We use project management methodologies such as Agile, Scrum, Lean Six Sigma, depending on the needs, and planning tools. We constantly monitor the progress of the project through KPIs, project dashboards, progress reports, monitoring meetings with teams and the use of project management software, intervening promptly in case of risks or deviations to keep the project within the established time and budget.

How can I request a quote or more information?

You can contact us through our website, email or phone, LinkedIn to organize a meeting by presenting you with an overview of our services, we will be happy to provide you with all the information you need and help you plan the support that best suits your needs.

Your projects deserve the best