Order Flow Automation
Client Situation
Challenge
The organization, which operates in the processing of stainless steel, handled numerous commercial orders received by e-mail on a daily basis. The process, entirely manual, required reading the messages, extracting relevant data (such as product codes, quantities, descriptions) and subsequent insertion into business systems. This method, although consolidated, involved a high dispersion of resources on activities with low added value, reducing the ability of the sales team to focus on strategic activities such as the construction of personalized offers or proactive interaction with customers.
The organization then identified the need to automate the order management flow to free up time, improve responsiveness and increase the scalability of the business process.
Significant results of the project
Thanks to this structured and integrated approach, the organization has achieved tangible benefits both in operational and strategic terms:
Operational efficiency
Significant reduction in the average handling time for each order.
Optimization of time
Recovery of valuable time for the sales team, with a consequent increase in productivity.
Data quality
Greater accuracy in the preparation of offers, thanks to the elimination of manual errors.
Customer experience
Improved response times and personalization of offers.
Cultural evolution
The team was able to refocus on activities with greater strategic value.
Take your business to the next level
We're here to answer all your questions.
Questions?
Discover the latest news and trends
We offer personalized on-site support to help companies manage and coordinate their projects directly at their offices. This includes assistance with planning, monitoring activities, managing resources, and resolving any operational issues.
Our project management consultancy includes the analysis of customer needs, the definition of project plans, the management of deadlines and budgets, and support in coordinating activities to ensure the success of the project.
Many AI solutions do not guarantee adequate protection, but there are alternatives designed for companies, such as IBM watsonx, that ensure data privacy and security while offering the same potential.
No, even SMEs can adopt AI solutions. Today, with the right tools and adequate support, it is possible to obtain concrete results even with low investments. All you need to do is start with the correct path.
CMS, or Cognitive Managed Services, is our innovative approach to managing digital content. We use advanced technologies to automate processes and improve efficiency. Our experience guarantees optimal results for IT infrastructures.
Our CMS integrate artificial intelligence and advanced automation to anticipate problems, optimize performance and reduce resolution times. Unlike traditional managed services that are primarily responsive, our services are proactive and evolve continuously thanks to machine learning applied to the infrastructure.
BlueIT offers you an advanced solution, inspired by military-derived technologies, designed to effectively protect the external perimeter of your IT infrastructure. A solid defense, designed to block attacks before they can compromise your systems.
BlueIT designs tailor-made security solutions, designed to meet the specific needs of your infrastructure. Whether they're physical endpoints, virtual machines, or hybrid environments, we help you ensure maximum protection with a customized and scalable approach.
Do you still have questions?
The most popular items
Discover the latest news and trends
